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Patient Center

Patient Portal

Patients who have registered for the patient portal may access it here.

Enter

Appointments

To schedule an appointment online click the button below.

Book Now

Pay Your Bill

Please use the link below to pay your balance and copay.

Pay Now

Video Appointment

Click the button below to enter your scheduled appointment. 

Enter

FAQ


1.How do I make an appointment?

You can schedule an appointment online by clicking the "Book Now" button,  the appointments tab or you can call us at 225-255-0899. After scheduling an appointment, you will receive an email requesting that you register for the patient portal. You will then need to follow the instructions included on the home screen to complete the required documents.


2. What documents will I need to complete the registration forms?

You will need  your insurance card, unexpired government issued photo ID,  medications, pharmacy and medical provider's contact information. If you would like to upload health records the instructions are located within the patient portal.


3. What should I expect during my first visit?

Your appointment will be conducted online using a secure confidential audio-video platform. You will 


4. How can I pay my bill?

All payments are due at the time of service. A link will be provided  so that the patient is able to pay their bill and copay online.


5. How do I request a medication refill?

It is preferred that you send a message through the patient portal to request a medication refill. 


Resources

 Please be advised that Serenity Mental Health Services is in no way affiliated with the companies listed below.

Call

National Suicide Prevention Hotline


Website

Call


Louisiana Domestic Violence Hotline

Website